This video on YouTube illustrates a time-honored problem in the computer business -- no real barrier to entry.  Anybody can hang their shingle out as a "Computer Expert" and start charging folks for computer services.  The average consumer doesn't know a kilobyte from a keyboard and can't easily sniff out a fraud.

Kudos to the guy who fixed it free.  A knowing nod to the guys who fixed it but charged their minimum service charge anyhow.

A big shame on you to the guys who tried to sell the consumer a "fix" they didn't need.  One take is that they simply misdiagnosed the problem.  My take is that they thought maybe they could fleece the customer.  They saw the loose cable and figured they'd plug that cable in while they installed the part the customer didn't need and made some cash.  The problem would be fixed and the customer would be none the wiser. 

Terrible.

-B-